Unsolved
This post is more than 5 years old
3 Posts
0
18097
Windows Explorer won't maximize properly
In regards to a Dell Inspiron N4110 running Windows 7 64-bit
It's easiest to understand by having a look at this picture first:
As you can see, the window is maximized completely, with the exception of about 1cm of space along the top edge of the screen. My window color is red, and my desktop is a blue Windows 7 picture. Not only can I see my desktop in this space, but I can also right click and interact with it.
This problem does not always happen upon start up, although it has before. But it ALWAYS happens after permission is needed to continue, when the screen dims. The only way I have found to get rid of the issue temporarily is to move the taskbar to the top of the screen and back down to the bottom. Oddly enough, whenever I do this little fix, I get an error message saying Dell DataSafe Local BackUp has malfunctioned.
My computer is less than a week old and I have noticed this issue from the 2nd day I was using it.
I have tried adjusting the taskbar, resolution and video settings. I uninstalled and reinstalled my video driver. I contacted Dell Customer Support, once through the chat function and once through the telephone and they were unable to provide insight or fix the problem. It keeps coming back
I realize this isn't really a big deal, but it's annoying because I have to aim when I "X" out of a window, instead just clicking in the top right corner. Also, it's driving me crazy just looking at it! Please help,
Philip_Yip
9 Legend
9 Legend
•
16K Posts
0
July 19th, 2011 01:00
Do you have Service Pack 1 installed? If not install the standalone installer and see if the problem is fixed. Looks like you have a friend with the same problem.
Also check for a graphics driver update.
hooraychel
3 Posts
0
July 19th, 2011 08:00
It looks as though SP1 was preinstalled. There's no record of it in windows updates, but my computer states it's currently installed. I'm also fairly certain I have the most updated graphics driver.
ccscaiado
1 Message
0
July 19th, 2011 09:00
Hi! I had exactly the same problem with a new Dell XPS17 and uninstalling Dell DataSafe solved it. I hope it helps.
Cheers!
hooraychel
3 Posts
0
July 19th, 2011 10:00
I actually tried that on a whim about an hour ago. I figured since Dell DataSafe was malfunctioning in conjunction with the issue it might be the source of the problem. Ta-da! No more annoying problems!
jonmac69
10 Posts
0
August 27th, 2011 05:00
Thank you very much for this, it would appears to have solved my issue also. It was driving me nuts trying to figure out what the problem was
I was about to post a new thread, but had a trawl through the older threads first, thankfully your input has helped me to resolve the matter, thanks again