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November 27th, 2013 01:00

WANT TO CHECK DELL BATTERY genuine or NOT

Purchased  a Dell Battery from a retail shop. It stopped working in 3 months. So replaced at the retailer shop. 

Got the replacement battery. The replacement Battery is not giving backup.

Can you please check whether its genuine or not

 Called Dell for replacement asking for part number starting with either KR/JP/CN.

But there is no such number on my battery. There is only one barcode having number as TBPN2013069876240. Is it possible this is imported battery so not matching part numbers in india? or is it a duplicate battery?

4 Operator

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2.5K Posts

November 27th, 2013 02:00

Hi Prashant17,

It’s always recommended to buy the Dell battery or any parts from Dell itself, as per your post it looks like that the battery which you have purchased is not the genuine part.

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