Start a Conversation

Unsolved

This post is more than 5 years old

PE

2043

December 20th, 2017 23:00

Vostro 3360: Finger Print Reader Issue Following Win 10 Update.

I recently updated my Vostro 3360 from Win 7 to Win 10.

Everything works well, except the finger print reader.

I have tried uninstalling, installing, updating the driver, but nothing works.

Can you help?

Moderator

 • 

17.1K Posts

December 21st, 2017 05:00

Paul-Edmunds,

Reinstall the chipset drivers, reboot and then install the fingerprint reader drivers from the link below.

Vostro 3360 Drivers, Downloads and Manuals

December 21st, 2017 09:00

As you suggested, I reinstalled the chipset driver, and updated the driver, however the Password Manager is still reporting 'The fingerprint reader is not connected'.

Any other ideas greatly appreciated.

No Events found!

Top