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February 14th, 2012 22:00

Vertical red Lines!

There are vertical red lines on my XPS 15z screen

how can i get rid out of them?

please help!!!

3.8K Posts

February 14th, 2012 22:00

Hi Ibomi,

Welcome to the Community. Connect an external monitor to the laptop to check if the display is fine on the external monitor. If it looks fine on the external monitor then the LCD needs to be replaced. If you see the same vertical lines on the external monitor as well, then a video card replacement.

If you have an active warranty, click on my user name, click on send email, with your service tag, phone and address.

Thank you

Royan

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