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Vertical Lines
When I start my computer there are vertical blue lines across the loading screens. Also, icons on my desktop are invisible, yet you can click on them. Also, I believe the OpenGL is not working properly. It stopped working for a video game and doesn't work properly for Google Earth.
Does anyone have any suggestions or thoughts on the subject?
Thanks!!!!
AussieChris
4.2K Posts
0
January 18th, 2006 20:00
Hi,
Run the Diags, and they will show if you have a hardware problem. Games often change settings and things, I would even think about Ghosting to a 2nd hard drive, and keep it for games. If it gets messed up, you can Ghost it again. A reload may solve the current problems though.
Regards Chris
David_and_Mark
13 Posts
1
February 26th, 2009 11:00
I have reviewed the case number that you posted and your system was purchased over 4 years ago and is no longer covered by the 3 year replacement policy we have in place. You have a few options on repairing the system. You can purchase a replacement LCD from us either from our Spare Parts department and replace the screen yourself or have a 3rd party install it for you. Or you can purchase a replacement service option from our Out of Warranty group who can arrange for the part to be installed by one of our contract technicians. or you can purchase the LCD from a 3rd party, such as ebay or a local computer supply company.
Dear ____Identity Edit____,
Thanks for getting back to me regarding the LCD Vertical Line issues on my Inspiron 9200. I was not understanding why the posts were pulled, attempting to edit the content, and not realizing that the sources of the problem, (names of people spoken to, case number identifiers), needed to be pulled from the record. If you need to delete items posted today, February 26, I understand. I just need for there to be a record that it took 6 attempts to actually get the information I needed, which finally came today from you. The information from you today I found to be satisfactory. Yet, while I remain dissatisfied with Dell products and overall, the warranty, payment options for North American customer service, offshore customer service, and and offshore tech support processes, I am pleased that you made the effort to help me today. As I research articles on Dell, I continue to find support which highlights overall consumer dissatisfaction with Dell products and the decision of Dell to outsourse customer service resources. Certainly I am disgusted with the case of warranty expiration on my computer. Yet, the greater concern is that Dell is not adequately managed in addressing consumer service needs through methods of telephone communication.
Thank you,
-D-