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30898

July 13th, 2016 11:00

unknown device problem

Hello

After an update I have 2 unknown devices in the Device manager.

1.*DellProf, 2.*DDDriver (Hardware Ids of the devices)

How can I fix it.

Thanks!

p.s. My laptop is Dell inspiron 13 7359, windows 10 home 64bit

4 Operator

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20.1K Posts

July 13th, 2016 11:00

Reboot the computer and see if it  goes away. There was a major update to windows 10 in preparation for the anniversary update on Aug 2. If the computer is working OK, you can ignore the unnecessary device drivers. If some hardware is missing drivers, visit Dell Support Downloads and Drivers to check for updates.

Here is some info-- www.reddit.com/.../

9 Legend

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16K Posts

July 13th, 2016 16:00

1 Rookie

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3 Posts

July 13th, 2016 16:00

I did reboot many times and installed all updates. It didn't helps.

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