This post is more than 5 years old
1 Rookie
•
3 Posts
1
20004
January 4th, 2018 12:00
Turn on laptop with Fingerprint Sensor on XPS 13 9360
I recently got a Dell XPS 13 9360 with a fingerprint reader. It works great, but the laptop needs to be on to work. Under power management for the fingerprint sensor in device manager, I noticed a little check-box labeled "Allow this device to wake up the computer." The box is greyed out, and I can't click it. Is there a workaround or way to make this box clickable?
DELL-Jesse L
Moderator
Moderator
•
17.3K Posts
1
January 5th, 2018 02:00
CALVIN3128,
The computer has to be on and in sleep/hibernate STATE in order for the "Allow this device to wake the computer" to work. It will not turn on the computer.