Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

44310

December 3rd, 2014 00:00

Think flickering horizontal lines in the bottom and top of laptop screen

I have a M17x R3 laptop since a few years. A few weeks ago I sent it to the shop to have a SSD installed and have Win7 reinstalled (Windows Explorer kept crashing all the time and I wasnt able to format for some reason). When it got back from the shop, I realized a problem that was not there before.

There are 2 horizontal lines, one at the top and one at the bottom of my screen that keep flickering. They dont appear when I'm on the desktop or playing games, only when I have a program running (iTunes, Steam, DivX, etc) in fullscreen. Its really annoying. Here are my specs

Alienware M17X R3

Windows 7 64 bit

AMD Radeon HD 6870M (I also have Intel(R) HD Graphics 3000 in my display drivers. Just noticed that the version for both is 9.3.0)

6GB RAM

Dont know if it has anything to do with this, but when I got my laptop back I tried to install Cataclyst Control Center and it messed up my graphics bad, I could only run 640x480 and the only way to fix this was to uninstall CCC.

 

Any help would be very appreciated

 

December 10th, 2014 21:00

So I managed to fix the problem myself. Turns out there was a conflict between the HD Graphic 3000 card and the AMD one since they were both active. I went in the BIOS and changed a setting related to display, now my laptop only runs on the AMD card.

December 4th, 2014 10:00

So I uninstalled the old 9.3 drivers and installed the latest ones. I thought everything was fine until I started a game. It said my graphic card was not good enough. I checked and despite that I installed the latest AMD drivers, the only graphic gard that was available was the Intel HD 3000 one.

I'd REALLY like some help from the Dell wizards on this one

December 9th, 2014 11:00

Hello?

No Events found!

Top