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Problem with motherboard - dell inspiron 1501
Hello,
I am having problem with making the optical drive from an inspiron 1501 to work.
The problem is like this:
1. when entering bios the optical drive isn't recognized corectly, it shows some wierd characters like _ ( lvl ) _zm etc.
2. in windows it's not present anywere, tried updating drivers, tried updating/downgrading the bios - no succes.
3. i've also tried the optical drive ( it is an HL-DT-ST GCC 4244N ) on another laptop and it works just fine.
4. tried putting another optical drive in the 1501 but still not recognized corectly.
5. i've opened the laptop and took a look at the connector on the motherboard but couldn't found anything wrong with it, it's firmly in place.
I REALLY NEED HELP with this because it's driving me nuts. I don't know what else to do or try.
Any advice is really, really appreciated.
Thanks,
DELL-Royan S
3.8K Posts
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February 8th, 2012 01:00
Hi Charmyz,
Welcome to the Community. This looks like a motherboard failure. Contact Dell Technical Support in your region for a replacement.
Thank you
Royan
charmyz
2 Posts
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February 8th, 2012 02:00
Hi,
Thank you very much !
I've contacted them, but instead of replacing it I could go out and buy a new one, the prices are huge !
I was wondering if someone could tell me where to look in the motherboard, what part of it is handling the optical drive, maybe then I could replace just a chip, or connection input, something like that.
I have medium electronic knowledge so I could give it a try if I could knew where to start on.
Thanks,