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September 28th, 2013 13:00

Power cord problem - Crackling Noise and Burning Smell

There seems to be some issue with my power cord for inspiron 15R, sometimes i could hear a crackling noise and burning smell, when it is plugged in the AC power socket. Tried with different power sockets as well and got the same problem. My laptop is just six months old, can the power cord be replaced and will it be coming under the warranty?

9 Legend

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87.5K Posts

September 28th, 2013 14:00

Yes, it will be covered and by all means - you should NOT use in that condition until it is replaced.

4 Operator

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3.3K Posts

September 30th, 2013 12:00

Hi saravandas,

Check with a known good adapter.

Kindly private message me the service tag of the computer. To private message click Here, then click "Send a Private Message".

Awaiting your response!

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