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9851

August 18th, 2015 06:00

No Hard drive detected

Hello Sir

Real tek PCI: PXE-E61: MEDIA TEST FAILURE, CHECK CABLE, PXE-MOF: EXITING PXE ROM. REBBOT AND SELECT PROPER BOOT DEVICE OR INSERT BOOT MEDIA IN SELECTED BOOT DEVICE

I was facing the above problem and have tried everything that you mentioned. Next day again the same problem persisted and I repeated the steps you had mentioned. 

After running Diagnostics it  mentioned no problem...all tests passed

Now I get the message No Hard Drive detected

After running Diagnostics again Windows starts.

4 Posts

August 18th, 2015 06:00

Thank you for the reply on my e-mail

My Model No. is INSPIRON N5010

9 Legend

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87.5K Posts

August 18th, 2015 06:00

Unplug the system, remove the battery (or disconnect it) and remove and reinstall the hard drive (if you need instructions, we'll need to know the full model number - i.e., Inspiron 5521, etc.). 

If the drive isn't seen thereafter, it's toast and will need to be replaced.

If it is seen, run another diagnostic on the drive - this time a full diagnostic (takes a couple of hours).

9 Legend

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87.5K Posts

August 19th, 2015 07:00

There is a video here that shows how to access the drive.

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Given the amount of disassembly required, you may want to have a new 2.5" 9.5 or 7 mm drive ready to go - it's not easy to get to the hard drive and it's close to certain yours has failed and will need replacement.

You will also need the recovery media you made when you received the system (or if you did not, you will need to contact Dell to purchase that now).

4 Posts

August 19th, 2015 07:00

Dear Sir

I donot know how to remove the hard drive..should either you instruct me how to do it.

My Model No. is INSPIRON N5010.

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