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JB

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December 31st, 2017 11:00

Latitude E6530 Chrome remote desktop gets disabled every time I reboot.

Latitude E6530  Chrome remote desktop gets disabled every time I reboot. I use about 8 computers with Chrome remote desktop this is the only one with an issue. I can set it all up and it works until its rebooted and then it shows up as greyed out and not online after a reboot. If I re enable it again it works again until a reboot. Then for  every time I re enable it it creates a new greyed out version in the Chrome remote desktop list of computers. 

Windows 10 Professional (x64) Version 1709 (build 16299.125)

Install Language: English (United States)
System Locale: English (United States)
Installed: 12/20/2017 2:56:07 PM
Servicing Branch: Current Branch (CB)
Boot Mode: Legacy BIOS in UEFI (Secure Boot not supported)

System Model
Dell Inc. Latitude E6530 01
System Service Tag:  

Chassis Serial Number: DSD2MX1
Enclosure Type: Laptop

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14K Posts

December 31st, 2017 13:00

Have you tried the suggestions described here? support.google.com/.../

This wouldn’t be a hardware model-specific issue, FYI. This is either something different about Chrome on that system or Windows on that system.

December 31st, 2017 14:00

Thanks that seems to work.

"The team recommends that you go ahead and try "Automatic - delayed start" to check if this makes a difference."

December 31st, 2017 15:00

Well that lasted less than an hour. Back to not working again.

January 1st, 2018 06:00

Working again. Must have been some one time glitch.

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