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February 7th, 2017 08:00

LATITUDE E5410 - The Audio Service Not Running

Hi all,

My OS is Windows 10

i've loaded the Bios-Upgrade File "E5510A11.EXE" but it decides to exit with the message

"You must upgrade to A10 before flashing to this BIOS"

I think, I need to upgrade the BIOS to Version A10 first, but I can't find a file to do that...

Any ideas?

 

Best Regards

VV Rao

4 Operator

 • 

6.4K Posts

February 7th, 2017 11:00

However, you might be able to fix Audio issue by using the troubleshooting tool on the system. Please type Troubleshooting Control Panel onto [Cortana] search box, click on 'View All', and then Audio. Run other tools as mark in image below.

4 Operator

 • 

6.4K Posts

February 7th, 2017 11:00

I'd suggest you wait later to update latest BIOS version on the system. Furthermore, updating the BIOS might not resolve the Audio problem in windows 10. Please, keep in mind, Dell doesn't list any windows 10 drivers for your system. Click on link below and see for yourself.

Support for Latitude E5410 | Dell US

4 Operator

 • 

6.4K Posts

February 7th, 2017 12:00

Also, click on the Dell video below. Hopefully it will be of help to you.

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