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1 Rookie
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3 Posts
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Laptop won't turn on but the power light stays on for a few seconds
Hey guys, I really need some help here! My laptop is not turning on. The power light turns on for a few seconds but then it turns off again. The fan doesn't turn on either. I know it's not the battery because I switched the battery out with my brother;s and it's still not working. I also tried to just put it on the charger and it doesn't work then either! Of course my laptop is no longer in warranty so please help me out!!
DELL-Manshu S
4 Operator
4 Operator
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2.2K Posts
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January 4th, 2013 15:00
Hi E. Trader,
Welcome to the Community.
If you still need assistance, don't hesitate to contact our support team. You can use the Get Help Now chat feature to chat with an agent.
Temporary fix/Workaround: Hard Reset
Turn off the laptop.
Disconnect the AC adapter and remove the battery or simply remove the base cover and disconnect the battery cable.
Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD).
Press and hold the power button for 15 to 20 seconds to drain the residual power.
Connect the AC adapter and battery.
Turn on the computer.
Helpful video:
(edited)
E. Trader
1 Rookie
1 Rookie
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3 Posts
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January 4th, 2013 15:00
Ok, just tried it and still nothing. I can't get it to power on. All I get it the little power light up at the top by the battery life light. Nothing happens. Does that mean that I need a new system board?
DELL-Manshu S
4 Operator
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2.2K Posts
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January 4th, 2013 16:00
Hi E. Trader,
Thank you for the reply.
Please unplug the battery and the adapter, press and hold power button for 10 seconds and plugin the adapter.
Press and hold Fn key and turn on the computer.
In case diagnostic does not start, system board may have gone bad.
System board needs to be replaced to isolate the issue, it may not be the only issue.
Thanks & Regards
Manshu S
#iworkfordell
ArchRoy
3 Posts
1
December 2nd, 2017 14:00
Got the same issue here. The power light turns on but the laptop is still not turning on. I have also tried solutions from dell replies on forums but still got nothing. Can you please help me with this? Ive also observed that few days ago, my laptop beeps when I try to turn it on but turns on after that. I got single beep for every 5 seconds I think. Please help me :'(