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Laptop stuck at dell logo, it won't boot
hi all,
I need help with my dell inspiron 5520, windows 8.
It just suddenly won't boot up. It gets stuck at the Dell logo, and starts booting only when I push a keyboard button. Thereafter it boots up to windows logon, and the keyboard won't work anymore. Can someone please help me with this?
cleva
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October 3rd, 2014 09:00
Thanks, but that didn't do it too. However I was able to figure out the cause of the problem. A Ctrl key got stuck underneath, thereby issuing a standing ctrl command everytime the computer was on. I had to carefully remove d ctrl button and clean around the keyboard buttons. That solved the problem for me. Thanks for all your suggestions
cleva
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September 30th, 2014 00:00
Thanks. But this did not solve the problem
VinOth_VingO
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September 30th, 2014 00:00
Hi,
Watch this dell youtube video to solve above problem
http://www.youtube.com/watch?v=mt5dMMiTggQ&list=PLaMGK8uBGSYs7GPYAH_7ExyvlXE679Rop&index=7&dgc=SM&cid=268759&lid=4912770
ins1564
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September 30th, 2014 00:00
Did you try a usb keyboard?
VinOth_VingO
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September 30th, 2014 13:00
Hi,
Try system restore or system image for restore previous state of your system.
cleva
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October 1st, 2014 10:00
Thanks again. I have attempted system restore too, still did not solve the problem.
If you are familiar with Inspiron 15R (5520), does the powershare USB port work as other normal USB ports too? Just trying to find the cause of the problem.
Other suggestions are welcome too
VinOth_VingO
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October 3rd, 2014 00:00
Hi,
Just Install new operating system. Before that you will need take up your backup files are mandatory.
After that If you still facing this issue? It is problem may be in BIOS too.