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September 28th, 2015 10:00

Laptop not switching on

Hi......my dell i7 14z 5423 is not switching on. I used it the previous day and it was working fine but this morning when I switched it on, it couldn't start. I checked the cable charger and is working fine. I tested it on a different laptop. The screen is just blank and when it's plugged to the charger the LED light on the power button is still of. what could be the problem? I purchased my lap top last April.

3 Posts

September 29th, 2015 09:00

Thank you. This helped!

7 Technologist

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7.1K Posts

September 29th, 2015 02:00

Hi,

The Inspiron 5423/14z has an option of a reset button. You just need to use a paper clip or safety pin to reset the system by inserting the pointed end into the reset hole underneath the notebook.

Note:

  • Resetting the system causes unsaved data to be lost.
  • The reset option will not reset the notebook or operating system to factory settings.
  • Pressing the reset button switches the system off.

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