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6892

September 1st, 2009 05:00

Laptop keeps shutting down

My new Studio 17 laptop keeps unexpectedly shutting down. Then a blue screen pops up saying it shut itself down to protect itself - but i don't know what it's protecting itself from and don't know how to stop this happening.

2.2K Posts

September 1st, 2009 08:00

My guess would be overheating. Are there any signs of it doing so? (ie: fans nor running, hot to the touch, etc....)

I would contact tech support assuming you are under warranty.

2.4K Posts

September 1st, 2009 16:00

Take an air canister and blow out the dust vents.

9 Legend

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30.3K Posts

September 1st, 2009 20:00

npike,

 

Vista 64-bit system with SP1, correct?

 

Windows update is causing this. Vista 64-bit systems with SP1 getting BSOD

 

 

Rick

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