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Sandy 10

3 Posts

5508

September 20th, 2004 16:00

I have a new Inspiron and I can not open hotmail ..please help

Hi.....maybe is so easy but I'm a new user in pc's........I can not open hotmail..I talked to norton people they told me is not their problem. I notice in the security I have this program blocked GLB5F.tmp  and I don't know what it is.........is that related with hotmail?

Thanks..........

sandy

jwerfel

26 Posts

September 20th, 2004 18:00

What specifically is your problem? Does the page not load when you go to www.hotmail.com? Does your inbox not load? You need to be a more specific about your problem. Are you getting an Internet Explorer error (if you are using Internet Explorer). Is it a URL error? Do you have a network connection?

pukame2

224 Posts

September 20th, 2004 21:00

Turn off your Norton Firewall and then put it back on after your Hotmail opens.

Sandy 10

3 Posts

September 21st, 2004 02:00

thank you for answering............I tried to logon and nothing comes! just a white screen when I refreshed it ..comes a note saying  retry. and nothing comes........I use IE 6..

thank you

sandy10

Sandy 10

3 Posts

September 21st, 2004 02:00

I forgot to mention ...I have a wireless connection....

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