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October 31st, 2012 11:00

How to wipe a laptop and reinstall properly

Hi,

I can't find anything on the web that explains how to wipe a laptop and re-install windows 7 and all of the drivers and utilities. If you have a step-by-step guide please can you share it with me.

I have a Dell XPS 15 

Thanks

Hamish

4 Operator

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2.2K Posts

October 31st, 2012 11:00

Hi,

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and name listed on the account so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Thanks & Regards
Manshu S
#iworkfordell

934 Posts

October 31st, 2012 11:00

natakuc4's wiki is an excellent guide

en.community.dell.com/.../20182221.aspx

13 Posts

October 31st, 2012 18:00

I now can't start my laptop as when i do i get an error message and then it shuts down afterwards, is there anyway i can wipe it now?

1 Message

October 31st, 2012 19:00

Hi What's The Error Message?

13 Posts

November 1st, 2012 06:00

ahh, i have manged to get passed the error message but i can' t seem to save Windows 7 anywhere

4 Operator

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2.2K Posts

November 15th, 2012 07:00

Hi,

I would suggest you to perform a PC Restore by following the steps on the link mentioned below:

http://dell.to/gB7c4b

NOTE: PC Restore may delete personal data in the computer.

In case PC Restore does not work, you can reinstall the Operating System by performing the steps on Dell Article 266457 on www.support.dell.com

Please click the link mentioned below to open the article:

http://dell.to/ho6Eq2

Thanks & Regards
Manshu S
#iworkfordell

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