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March 12th, 2009 14:00

Help with changing password on laptop

My power cord gave out on me and I had to order a new one. By the time it got here, the password to unlock the laptop had expired. I put in my username and the old password, then new password and it won't let me in. It says the username or password are wrong. They have been the same for 18 months now. I do not know how to get into my laptop. I don't need the darn password protection anyway. Is there a way to circumvent the process? I really need to get into the laptop, its been over 2 weeks and I don't know what to do. I am sure the username and password are correct. Please, please advice me as to what to do. Thank you.

 

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March 12th, 2009 14:00

whats your laptop make maybe you need to call the company to erase your data on your laptop  make sure you have back disc to restore everything on your laptop problem with laptop is that  maybe the power cord caused  your lap top to erase your passwords and username  i would tell you to call up the company have them assit you further okay cause the power cord can cause alot problems with computers in general okay  good luck alright

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