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Hard drive not detected
I have a Dell Inspiron 1545. The hard drive is failing. I purchased a new hard drive from Dell last week. Installed it but keep getting an error stating no hard drive found try resetting the drive. I've reset the drive several times and no luck. I know the mother board and connectors are fine because the old drvie will still start up. Do I need to return the new hard drive a get a new one?
DELL-Amogh G
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May 25th, 2013 12:00
Hi Jayhawk Rich,
I would suggest you to run the hardware diagnostics to check for the hardware functionality. You may follow the steps below:
You may check in BIOS if HDD is getting detected or not. Please follow the steps below:
Keep me posted with the findings. I will be glad to assist you.
Jayhawk Rich
2 Posts
1
May 25th, 2013 21:00
Thank you. This is good information. However, the hard drive end up being defective. It will be returned. I received a new hard drive and installed correctly with no problems.
DELL-Amogh G
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May 28th, 2013 06:00