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September 6th, 2013 10:00

getting files off laptop hard drive

Hi – hope you can help.

 

I am trying to help my daughter.

 

Her Inspiron 1545 Service Tag  Service tag removed per privacy policy> has completely died – water ingress – needs new mother board at least.

 

She cannot afford this, so I am trying to get her files off the hard drive ( no backup of course) onto a Dell Dimension 3100 desktop that I own.

 

I have the HDD in a USB caddy and it appears to be working fine. How ever some folders (e.g. Documents and Settings) give me an “Access Denied” message. I‘ve tried allsorts (even trying to boot the desktop from the USB HDD) but to no avail.

 

We know her User name and Password of course, but I have never seen an opportunity to deploy these.

 

Help !

 

Roger

4 Operator

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11.1K Posts

September 6th, 2013 14:00

What OS is your DImension 3100 running ?

What OS was the Inspiron 1545 running?

http://www.tomshardware.com/forum/270193-32-data-drive-computer-admin-permission

3 Posts

September 6th, 2013 15:00

Hi - 3100 = XP SP3

1545 - Vista  I think

Roger

4 Operator

 • 

11.1K Posts

September 6th, 2013 15:00

It is an admin rights thing.

Read the article I linked and also Google the topic.

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