General Battery Status in Bios

Hi,

Thank you for writing the Dell Community Forum.

In the BIOS, you will get the Battery Charge Level (Eg - 100%), Battery Health Status and if the status of the AC Adapter (if it is connected or not). 

You can also check the Battery Status within Windows through the Dell Battery Meter. 

Start > Control Panel > Hardware and Sound > Power Options > Dell Battery Meter

Please check the following link for more detailed guide on checking battery status:

http://dell.to/1L1WN9d 

Also check out our FAQ section for batteries for more info:

http://dell.to/1FcCMYr 

Hope that helps. Please let me know if you have any questions.  

I looked that over none of that helped.

http://kbimg.dell.com/library/KB/DELL_ORGANIZATIONAL_GROUPS/DELL_GLOBAL/Content%20Team/Battery_Health_BIOS1.png

This is the screen I am talking about. I want to know how many and in what order the Battery Health status can say. Excellent, Normal, Moderate,...dead? I don't know the other. That is my question and my only question. 

Hi,

Thanks for your reply. 

The battery status would only say "Normal" when the battery is performing without any issues. Incase, if there are any issues, you will get a status saying "Battery has experienced a permanent failure and needs to be replaced" during system start up. Or if you check the battery health meter, it would say "Consider Replacing Your battery".

Please let me know if you have any further questions. 

You say it will only say "normal" when the battery is performing without any issues? So what does "excellent" mean? Did you see my picture? This is the place I am asking, not the Dell Battery software in windows.

I work in a corporate environment where we have thousands of employees and we deploy Dell computers of many models over the past 9 years. You go into the bios and it says excellent, normal, moderate, or .....I forget the last one.

I'm just asking for what 'status' is available and what are the rankings. I have only paid attention to his in the past 30 days. So who knows maybe I seen it all already. Not a hard question that I am asking, either someone knows it, or doesn't know.

Hi,

As far as I know it would only say "Normal". There are no other status like excellent or moderate. Does it display as excellent in BIOS on your system. If yes, please share a picture of your BIOS battery meter and I will get it checked. 

Here you can see excellent, brand new computer out of the box. the 2nd one is 3 years old.

Thanks for your reply. 

This is the first time we are coming across such status in BIOS. All the models usually display the Battery Health as Normal in BIOS. I would need some more info to check this further. 

Please PM the service tag of the computer and also the entire screenshot of the BIOS and I will have this checked and reply once I have an update. 

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My experience with Dell laptops supports the answer provided by cameronlecocq,, above.  If Dell provides documentation regarding this, I have not been able to find it.  I can think of no reasonable explanation for Dell not to provide this information to users and make it readily available on the support website.