This post is more than 5 years old
8 Posts
0
191041
General Battery Status in Bios
When you go to the bios and look under battery, you will see moderate, excellent, normal.
Can someone give me the names of what battery status one would see and what is the order? I assume there is more and seems new would be excellent and be listed as #1.
cameronlecocq
1 Message
4
December 8th, 2015 07:00
Excellent (new), Normal (charges to around 90% or more), Moderate (charges to around 80%), Poor (charges, but only to around 50%), and Battery needs to be replaced (will not charge), in that order. This is only from lots of experience at a very lage company with thousands of Dell laptops, not because I found this documented anywhere (why??).
DELL-Prajwal Sh
395 Posts
0
June 12th, 2015 01:00
Hi,
Thank you for writing the Dell Community Forum.
In the BIOS, you will get the Battery Charge Level (Eg - 100%), Battery Health Status and if the status of the AC Adapter (if it is connected or not).
You can also check the Battery Status within Windows through the Dell Battery Meter.
Start > Control Panel > Hardware and Sound > Power Options > Dell Battery Meter
Please check the following link for more detailed guide on checking battery status:
http://dell.to/1L1WN9d
Also check out our FAQ section for batteries for more info:
http://dell.to/1FcCMYr
Hope that helps. Please let me know if you have any questions.
sramsey8
8 Posts
0
June 12th, 2015 07:00
I looked that over none of that helped.
http://kbimg.dell.com/library/KB/DELL_ORGANIZATIONAL_GROUPS/DELL_GLOBAL/Content%20Team/Battery_Health_BIOS1.png
This is the screen I am talking about. I want to know how many and in what order the Battery Health status can say. Excellent, Normal, Moderate,...dead? I don't know the other. That is my question and my only question.
DELL-Prajwal Sh
395 Posts
0
June 18th, 2015 02:00
Hi,
Thanks for your reply.
The battery status would only say "Normal" when the battery is performing without any issues. Incase, if there are any issues, you will get a status saying "Battery has experienced a permanent failure and needs to be replaced" during system start up. Or if you check the battery health meter, it would say "Consider Replacing Your battery".
Please let me know if you have any further questions.
sramsey8
8 Posts
0
June 18th, 2015 06:00
You say it will only say "normal" when the battery is performing without any issues? So what does "excellent" mean? Did you see my picture? This is the place I am asking, not the Dell Battery software in windows.
I work in a corporate environment where we have thousands of employees and we deploy Dell computers of many models over the past 9 years. You go into the bios and it says excellent, normal, moderate, or .....I forget the last one.
I'm just asking for what 'status' is available and what are the rankings. I have only paid attention to his in the past 30 days. So who knows maybe I seen it all already. Not a hard question that I am asking, either someone knows it, or doesn't know.
DELL-Prajwal Sh
395 Posts
0
June 22nd, 2015 02:00
Hi,
As far as I know it would only say "Normal". There are no other status like excellent or moderate. Does it display as excellent in BIOS on your system. If yes, please share a picture of your BIOS battery meter and I will get it checked.
sramsey8
8 Posts
0
June 24th, 2015 13:00
Here you can see excellent, brand new computer out of the box. the 2nd one is 3 years old.
DELL-Prajwal Sh
395 Posts
0
June 27th, 2015 11:00
Thanks for your reply.
This is the first time we are coming across such status in BIOS. All the models usually display the Battery Health as Normal in BIOS. I would need some more info to check this further.
Please PM the service tag of the computer and also the entire screenshot of the BIOS and I will have this checked and reply once I have an update.
To send a private message, click on my name and select ‘Send private message’.
bgoodgion
5 Posts
0
December 13th, 2016 08:00
My experience with Dell laptops supports the answer provided by cameronlecocq,, above. If Dell provides documentation regarding this, I have not been able to find it. I can think of no reasonable explanation for Dell not to provide this information to users and make it readily available on the support website.