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January 29th, 2009 19:00

fingerprint scanner wont work

i just bought a new dell xps M1530 . everything seems to be fine except the fingerprint scanner . it doesnt work..

can some body hepl

 

thanks

ace

36 Posts

February 17th, 2009 18:00

Hi Ace,

I have the same problem. In my case I could get it to enroll my fingerprints after many attemps. However, when loging on it would work the first time but never again. I just hope I didn't pay too mutch for the reader. Hey! my password is still working though. Sorry. Have you tried wetting (licking) your finger before scanning? I heard that works everytime for some folks.

DontForGetMe

XPS M1530

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