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Dell laptop does not power on after shutdown
Hi, I am facing this issue for past 10 days. Once I be shut down my laptop and start it normally again it does not on. The power light blinks and then does not boot after that. I tried few steps mentioned in the previous discussion like removing battery, charger and then pressing the power button for few seconds. It worked for 1-2 times but today even that has failed.
Do let me what is the root cause for this and how to rectify it permanently.
Regards,
Bhanumathi
robert p
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July 12th, 2017 07:00
Hi Bhanumathi,
Thanks for posting.
Unfortunately your post does not list which laptop and what operating system you're using, so our responses would be limited. From what you've posted, it could possibly be the motherboard that has failed. If you need further assistance, please post more information, or perform the diagnostics test at startup by pressing F12, and make a note of the outcome, then call Dell Tech Support in your country for further troubleshooting.
Bhanumathi
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July 12th, 2017 12:00
Hi Robert, Thanks for sharing the feedback. My Laptop model - DELL Inspiron 15R and Operating system is Windows 10. I have perform the diagnostics test and found that my system has passed all the test. Will try to connect the Dell Tech Support for further errors. In case you have any more suggestion please let me know.