Click on "Intel Rapid start" as highlighted and turn it OFF. Then you can access the SATA setting (it should then in fact revert to AHCI without further action).
Since it appears you can't get to the "change admin password " field, it appears there must be one set on the system - give Dell support a phone call (be prepared with your ownership details) -- they should be able to help you clear the password.
DELL-Hemalatha
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October 19th, 2016 14:00
Hi mohamed.naguib
Thanks for writing to us.
Under the advance tab, using the keyboard down arrow highlight the SATA operation and change to the AHCI again using keyboard.
Could you let us know if you tried the same.
Provide us your system tag#, name and email via private message,by clicking on my name in blue
and then select send a private message for records purpose.
Regards
mohamed.naguib
5 Posts
0
October 20th, 2016 21:00
thank you for your response but my bios's options are hidden.
I can not using keyboard to choose any option except that with blue color
ejn63
9 Legend
9 Legend
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87.5K Posts
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October 21st, 2016 04:00
Click on "Intel Rapid start" as highlighted and turn it OFF. Then you can access the SATA setting (it should then in fact revert to AHCI without further action).
mohamed.naguib
5 Posts
0
October 23rd, 2016 06:00
Hi ejn63
Thank you but unfortunately when I press Intel Rapid Start technology.
The options inside it is hidden.
ejn63
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9 Legend
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87.5K Posts
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October 23rd, 2016 16:00
Expand the Legacy Boot list.
mohamed.naguib
5 Posts
0
October 23rd, 2016 22:00
Hi ejn63
Thank you for your concern.
The problem is any option with gray color I can not expand it.
The boot options can be accessed by pressing F12 while start up
Thank you again.
ejn63
9 Legend
9 Legend
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87.5K Posts
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October 24th, 2016 05:00
Since it appears you can't get to the "change admin password " field, it appears there must be one set on the system - give Dell support a phone call (be prepared with your ownership details) -- they should be able to help you clear the password.