Start a Conversation

Unsolved

This post is more than 5 years old

37556

April 18th, 2013 08:00

dell inspiron 15 3520 problem with pes 2013

my labtop is dell inspiron 15 3520 with intel 4000 hd graphics  has aproblem with pes 2013
as after  installing  the game   and trying to play it it crashes when i go to the exception match and it tells me that there with an error 

what is the sollution for this problem ?

 

4 Operator

 • 

2.2K Posts

April 18th, 2013 08:00

Hi abdallah_bahgat123,

If the game works properly but crashes in one of the modes(Exception match) only. I would suggest you to uninstall and re-install the game. Also, ensure you update the game with all the latest patches if available.

Thanks & Regards
Manshu S
#iworkfordell

April 18th, 2013 10:00

hi   Manshu S

the game starts properly but when i select match it crashes and tell me that there is a problem and the game exits

when i install the latest patches for the game it works but it  when i select the game plane it crashes again

and i am working on windows 8 X64

intel hd 4000 graphics only

6 Gb ram

what is the solution

9 Legend

 • 

87.5K Posts

April 18th, 2013 10:00

seems to be a fairly well-known problem.

4 Operator

 • 

2.2K Posts

April 22nd, 2013 11:00

Hi abdallah_bahgat123,

Please update the driver for the Video card using the link mentioned below:

http://dell.to/17JAyQg

Select Video and open Intel Graphics Driver.

Download and install the driver.

Restart the system once the driver is installed.

Also, please refer to the video posted by ejn63 which has useful information to fix this issue.

Thanks & Regards
Manshu S
#iworkfordell

May 13th, 2013 05:00

hi   Manshu S

i updated the graphics driver and did what is mentioned in the vedio but the proplem is still there

it still crashes

i dont no what to do

please tell me

No Events found!

Top