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45477
Change Service Tag
Hello... I recently replaced a Main board in a Dell Inspiron. However I entered the incorrect service tag, now I need to change it. Can anyone help me please??
Unsolved
This post is more than 5 years old
9 Posts
0
45477
Hello... I recently replaced a Main board in a Dell Inspiron. However I entered the incorrect service tag, now I need to change it. Can anyone help me please??
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Virtualkiller13
9 Posts
0
June 30th, 2016 06:00
I know it can be changed, I have seen on Youtube. I know Dell technicians carry a special CD with them.
Mikie19598
79 Posts
0
July 3rd, 2016 21:00
here click on this link and download this from dell
www.dell.com/.../DriversDetails
Virtualkiller13
9 Posts
0
July 4th, 2016 00:00
Hello,
Yes I have downloaded it,
It is the Dell Client Configuration Toolkit
How to use it
Thanks
Sunny
peekay34
2 Posts
1
July 4th, 2016 01:00
Install the software first
Go to C:\program files\Dell\Command Configure
If 64 bit OS go to x86_64
If 32bit go to x86
Go to sub dir HAPI enter hapiinstall.bat
This will install the software to control\Access the BIOS
then go back one dir
type cctk --asset then the asset name
IE CCTK --asset=12345678
Virtualkiller13
9 Posts
0
April 24th, 2017 00:00
Hi Peekay34. I am having some issues could you please guide me. I am unable to change the service tag. please help
Virtualkiller13
9 Posts
0
April 26th, 2017 23:00
It is not working am I supposed to do that on command line? could you please provide a video?
Virtualkiller13
9 Posts
0
April 30th, 2017 05:00
It does not work... please someone could help me.
Mikie19598
79 Posts
0
April 30th, 2017 08:00
i have an older dell xps laptop and the one and only time i have ever been able to change it is when i replaced the motherboard then i was able to change it.may i ask why you wish to change the service tag number.