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CD-DVD Drive not showing in 'Hardware Devices'
I have resurrected an oldish Latitude D620 which worked OK 6 months ago.
The CD-DVD drive no longer shows up in the hardware list and I can't find any drivers installed. I've downloaded the Dell search software but that didn't find the drive.
Any help welcome.
Dave Roberts
Dell-SreejithR
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June 22nd, 2017 13:00
Thank you for your message.
Try to check in bios to see if the optical drive is detected.
The easiest way to determine if this is a hardware issue is to boot from a disc.
Use any bootable disc & check if the computer boots, if it does this will be an issue with the driver / OS. If the system does not boot the hardware will require a replacement.
D-M-R
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June 22nd, 2017 14:00
Thanks for your reply. Problem is - no drive to boot from. I suppose I'll get an external or just replace the internal.