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August 25th, 2014 23:00

Card reader is not Working

I completely (format of drive) re-installed Windows and updated from Home 7 to Ultra 7, All drivers were re-installed from Dell site and everything appears to be working but SD Card reader...  Insert ANY (cards read before update) SD card and NOTHING???  Also just noticed USB does not find Phone when connected??  Related??  

Please help.. I could not find driver or info on SD Card reader..  

Thanks

Fred

7 Technologist

 • 

7.1K Posts

August 26th, 2014 00:00

Hi Fred,

I would suggest you to update the BIOS, chipset and card reader driver in sequence for issue resolution. Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section, Chipset from chipset section and then download the card reader driver from chipset section onto the system and install it.

http://dell.to/18r60nI

Also, please reply us with the snapshot of the device manager if you still face the issue.

Please let me know if this helps.

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