Brand new XPS 9560 shows 90% battery health

:emotion-2:

Please click on the link below and expand 'System Utilities'. Under Dell Command | Power Manager, click on Documentation, HTML, and then check Battery Information.

Support for XPS 15 9560 | Dell US

EDIT:

Right click the battery icon at bottom of taskbar, click Dell Power Manager and then check /change the battery settings in the battery app, see image below.

Thanks.  I downloaded it and it was already set to Adaptive with a battery health rating of "Excellent".  So what does the 90% mean then?

It means the battery is operating at 90% of its maximum ability.  It's not uncommon for a new battery to need a few charge-discharge cycles before it reaches its maximum capacity level.  Brand-new batteries are shipped partially charged -- they are never fully charged until the user puts the battery pack into operation.

You should see the capacity increase over the next couple of weeks to 100%.  Thereafter it'll stay that way for a while before the inevitable battery wear takes hold.

I have exactly the same problem as yours. I talked to the Dell support and they said that it is normal. My  laptop is only 3 weeks old, however my colleague got a XPS 15 9550 (1,5 years old) and his battery Health is 96%. Could you figure it out? I would be very thankful for any feedback from you.

Tnx ;)

Hi Reza82 :emotion-2:

Dell Support is correct. This has something to do with power management settings on the system which supposedly help extend the battery life.Please click Find It Myself and then expand System Utilities in the link below. Under Dell Command | Power Manager, click on Documentation, HTML, and then check Battery Information.

Support for XPS 15 9550 | Dell US

In battery information, please read 'Creating A Custom Battery Setting':

EDIT:

Right click the battery icon at bottom of taskbar, click Dell Power Manager and then check /change the battery settings in the battery app, see image above.

LSUFAN51 thanks a lot  for your quick reply :)

I am a little confused about the expression "Battery health". What you say is more related to the Battery capacity. Am I wrong? My battery Health is 90%.

I'm assuming you want to see 100% battery charged....:emotion-2:

Please right click the battery icon again and tell me your battery setting, see image below:

If you haven't done so yet, please read ejn63 post above....