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backslash key does not work on my keyboard
please help!
the backslash key does not work on my dell precision M6300 keyboard;
it gives me a # when i press the backslash, have tried all the other keys but nothing seems to work,
there was a similar problem with my " key which i solved (this is the key)
could you help me fix this ASAP!
thanks!
ejn63
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June 7th, 2009 17:00
Run the Dell diagnostics on the keyboard (F12 at powerup, choose Diagnostics from menu). If the key fails, call Dell and they'll send a replacement keyboard.
manikakhosla
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June 7th, 2009 17:00
could u please elaborate on what u mean by powerup?
this is the keyboard in my laptop, would dell send a replacement for the whole laptop?
thanks!
ejn63
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June 7th, 2009 18:00
Press the power button, then F12. A menu will appear - among the choices will be Diagnostics.
Keyboards are customer-replaceable - they will send you a keyboard.