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January 7th, 2020 10:00

@Christopher Dorsey  can you maybe link to the specific hub you bought?  When I Googled "Totu 10-in-1 USB hub", I got results for 6-, 8-, 11, and 12-in-1 hubs, but no 10-in-1.  However, is this hub meant to connect over USB-C?  If so, then according to the Inspiron 5593's product page here, that system doesn't have a USB-C port.  If you're connecting to a USB-A "regular USB" port through some kind of adapter, then that's almost certainly why video isn't working  USB-C ports can optionally have an actual video output wired to them directly from the system's GPU.  Not all systems with USB-C ports have this since that feature is optional, but many do.  As a result, USB-C dongles that have video outputs very often depend on the system having that capability for video output to work.  USB-A ports do not support having a video output wired to them.  The only way to get video out of a USB-A port is with adapters that use "indirect display" technology like DisplayLink (not to be confused with DisplayPort), but the majority of USB-C multi-purpose adapters do not have that because again they're designed to tap into a video output that's already available on the port they're designed to plug into.

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