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October 5th, 2020 14:00

True Color not working when games or videos are on fullscreen

I have this problem that whenever I am playing a game or watching a movie in my laptop the color saturation is reduced. I notice this because it has the same colors as when the True Color app is disabled, so I am assuming that True Color is not working when the game or video is on fullscreen.  I have everything updated and I just can not fix it.The games have their normal colors when they are on window mode but I want to play them fullscreen:(

Any solution please?  

My laptop is an Inspiron 15 7567 with GeForce GTX 1050 and Intel HD Graphics 630

 

2 Posts

October 6th, 2020 18:00

Same here. My guess is that some recent update it up. It's happened before.

1 Message

October 7th, 2020 11:00

Same here. True color turns off when I run any app on full screen

November 8th, 2020 22:00

Same issue with me. Dell better be working on a fix right now.

1 Message

November 9th, 2020 07:00

I have the same problem, please dell fix it.

1 Message

November 17th, 2020 09:00

Anybody find any fix for this yet?

December 21st, 2020 13:00

I faced the same problem, looking for way to fix it.

1 Message

January 17th, 2021 18:00

Same here. I have an Inspiron 15 5567, and it's still not working. I hope Dell finds a way to make it work again.

1 Message

January 28th, 2021 15:00

Adding another +1. This doesn't really seem like a hard thing to fix in theory, so get on it Dell.

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