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Secondary 2.5 SSD not detected on a Dell Inspiron 17 5770 with OS on a M.2 2880 SSD
Hello, Dell Community,
I own a Dell Inspiron 17 5770 and I have the OS installed on a M.2 2880 NVME SSD (Crucial P5).
In order to substitute the original HDD, I have recently purchased a Crucial MX500 (2TB) SATA 2.5 SSD, which I wanted to use as a secondary storage unit but, unfortunately, the system does not detect it.
I have initialized, cloned and formatted it several times, by now. The drive is visible when I plug it from an external SSD case, via USB, though it cannot be found when set inside the laptop.
It is also visible if it is set as the main storage and boot unit (cloned from the M.2 SSD), but if I boot through the M.2 unit, the 2.5 SSD desappears again.
It cannot be found on the Disk Manager either.
My idea is to keep the M.2 as the main storage unit and use the 2.5 SSD as a secondary one, but I don't really know what else I can do to achieve that.
Could anybody help me with that issue, please?
Thank you very much!
JOcean
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August 20th, 2021 10:00
I know that you stated that you initialized the unit but did you allocate it using Disk Management? Also is the BIOS setup for UEFI and not RAID?
Rvfvs
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August 20th, 2021 12:00
Hello, JOcean, thank you very much for your reply.
Yes, I allocate it using Acronis when I had it on the external case (because it would be not visible if inside the PC). After the initialization I created two partitions with their own letters.
I attach pictures of the Bios setup in its current state.
JOcean
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August 20th, 2021 16:00
As I suspected it would appear that SATA is set for RAID and not UEFI. But don't change it in the BIOS or you will not be able to boot into Windows and will be forced to do a clean install. Look at this page for the correct way to do it.
Rvfvs
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November 24th, 2021 10:00
Hello, JOcean,
First of all, sorry for the huge delay, I have had some quite busy months lately and I could not answer earlier.
Unfortunately, even setting SATA operations from RAID and AHCI, it did not work for my PC and for the SSD configuration I had on mind, despide it seems that it works for everybody on the link that you attached on you message.
I am sure that is the best solution for a standard situation, but it did not work for the combination of a Dell Inspiron 17 5770 and the mentioned SSDs.
From Crucial support, they could not find a solution either. They basically adviced the same solution.
I eventually gave back the 2.5 SSD.
Thank you very much again and sorry for such delay. I though it was better to answer than to do not.
Cheers,
Rvfvs