312

June 15th, 2021 18:00

Problem with battery degrading quickly

Hi there,

My son's computer's battery is degrading quickly. We got it about 7 months ago. It currently says it is 88% and going down quickly - like 3% a day. It's a Dell Gaming G5 15.

He's very worried about it - any ideas what is going on?

Thanks
Caroline

2 Intern

 • 

291 Posts

June 15th, 2021 23:00

hi

kindly restart and run a diagonistics check

if any issues , may want to get dell to advise

goinng down quickly is not a clear indicator

if no gaming , should last 4-5hrs

with gaming , should be 1-2 hrs .

 

do kudos if okay 

No Events found!

Top