Since you have already upgraded to windows 11, click on your Dell model number in above link. In your Dell Product Support page, select Find Drivers, correct operating system, download and install any Keyboard application that might be listed, or select Check for Updates. The Dell utility will search for any necessary drivers, firmware and applications for the computer.
By the way, I assuming you press the num lock key to unlock it or hold Fn key and num lock key to unlock it.
LSUFAN51
4 Operator
4 Operator
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6.4K Posts
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December 11th, 2021 13:00
Please list exact Dell model number and version of windows
Example: Dell Inspiron 3543, windows 10
If you don't know, type msinfo32 onto search box, stroll down to System Model, you should be able to see it now.
How to find the product model of your Dell computer | Dell US
In meantime, view the information in link below, hopefully it will be of help to you:
Keyboard Usage and Troubleshooting Guide | Dell US
Glenfich
6 Posts
0
December 12th, 2021 02:00
Windows 11 was installed straight away
LSUFAN51
4 Operator
4 Operator
•
6.4K Posts
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December 12th, 2021 07:00
Thank you for listing the operating system (windows 11) but we still need exact Dell model number.
Please click on the link below, look to the right, you should be able to see Dell model number now.
Drivers & Downloads | Dell US
Since you have already upgraded to windows 11, click on your Dell model number in above link. In your Dell Product Support page, select Find Drivers, correct operating system, download and install any Keyboard application that might be listed, or select Check for Updates. The Dell utility will search for any necessary drivers, firmware and applications for the computer.
By the way, I assuming you press the num lock key to unlock it or hold Fn key and num lock key to unlock it.