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Inspiron keyboard issue
Hi.
I have an Inspiron 3505 and the keyboard has stopped working. Keyboard back light illuminates and the mouse pad works. On/off switch also works. Pc works perfectly with an external keyboard just nothing at all from the laptop keyboard.
It has been dropped from a low height prior to the problem presenting. What could have broken??
Thanks.
ejn63
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July 24th, 2024 10:59
Could be anything from a physically damaged keyboard to a loose or disconnected keyboard cable.
Open the system and make sure the keyboard is intact and connected. Service manual:
https://www.dell.com/support/home/en-us/product-support/product/inspiron-15-3505-laptop/docs