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get a black gliched screen when turn dell laptop on or when using HDMI and switch between different project views.
this is how it looks like.
my laptop boots normally and works normally after this screen, but it concerns me. every time I turn my laptop on this will show up. formerly it was the Dell logo on the screen. this happens when I connect the laptop to other monitors with HDMI as well. when I switch between different project views the screen goes black like in the picture above. Also if I push my mouse to the top of my screen, I can see a little bit of my mouse cursor moving.
My lapmargin: 0;">Nvidia Geforce GTX 1650 Ti
8GB ram
I updated the Windows and installed the latest Nvidia driver and dell firmware, but the problem persisted.
Gatto Sama
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September 6th, 2023 14:37
The black glitched screen issue you're experiencing on your Dell laptop, especially when using HDMI and switching between project views, can be caused by various factors. Here are some steps to diagnose and potentially resolve the problem:
1. Update Graphics Drivers:
2. Disable Fast Startup:
3. Adjust Display Settings:
4. Check HDMI Cable and Ports:
5. BIOS Update:
6. Disable Hardware Acceleration:
7. Run Windows Troubleshooters:
8. Reset Display Settings:
9. Check for Third-Party Software Conflicts:
10. Consult Dell Support:
Remember to back up important data before making significant changes to your system settings or performing updates. This way, you can restore your system if needed without data loss.
F4R4N
3 Posts
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December 17th, 2023 12:22
@Gatto SamaI tried all the methods and none of them fixed the problem
F4R4N
3 Posts
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December 18th, 2023 11:16
I finally found the problem.
It seems like my laptops monitor got some problems running on 120hz. When i try to change the framerate on windows to 120hz it shows me the exact same black screen.
I assume the bios setting and the screen where dell logo shows up run with 120hz framerate. So any Idea on what can the monitors problem be and why it cant run on 120hz? Also any suggestions on how can I access my bios, is there any settings to change the bios default framerate on o run. On 60hz?