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February 3rd, 2021 14:00

G7 7500 - G Key/High Performance Key not working

G-Key is not working.G-Key is not working.Hello everyone, I'm new to these discussions and not a tech savvy person. I have a problem with my G Key on a G7 7500 laptop in which when I press it or enable it, it doesnt activate high performance mode. It's only where I have to go open the Alienware Command Center to activate High Performance. I updated everything, the drivers and bios, but still the G key doesn't work. Is there any solution to this? Thanks in advance.

7 Technologist

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6.1K Posts

February 3rd, 2021 14:00

Your Dell G7 7500 thread will be moved to the Dell G forum. Keep posting on this thread. 

1 Message

June 13th, 2022 01:00

I have the same problem. Worked for a few months. Now nothing.

1 Message

July 13th, 2022 18:00

It's insane that there has been no solution for this issue for months and I'm pretty sure this issue is plagued other models as well.

4 Operator

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4K Posts

July 15th, 2022 00:00

When you push the g key you're just enabling the full 3060 wattage and ramping up the fans. It requires AWCC to do so. This is usage dependent so you're unlikely to need high performance in Chrome.

 
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