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August 6th, 2019 22:00

G3 15 Saying Hard Drive Not Installed

Just bought a G3 15 gaming laptop two days ago and was working great but all of a sudden I was playing a game on my laptop and it just crashed tried to reboot but just continues to say Hard Drive - Not Installed can I please get some help

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6.2K Posts

August 7th, 2019 03:00

Welcome to the Dell Community  @Deerhunter45 

To better assist you, we would need the exact model number of your laptop/desktop???

Identify your Dell:

https://www.dell.com/support/contents/us/en/04/category/product-support/self-support-knowledgebase/locate-service-tag?dgc=SM&cid=226210&lid=spr2429124398&linkId=69606563

NOTE: Do you know the model number of your HDD???

Best regards,

U2

PLEASE DO NOT POST ANY SERVICE TAGS!!!

41 Posts

August 8th, 2019 06:00

I've also had the same issue and what I hear is that it could be a failing hard drive. Of course make sure all your drivers are up to date.

1 Message

December 3rd, 2019 19:00

After two months my Dell g3 HD did the same thing. 

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