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October 8th, 2024 23:50

Dell G15 5530 Screen Tearing/Flickering

Highly disappointed at Dell for this ongoing issue. This screen tearing/flickering has been going on for years across all the Dell G15's, wish I would have researched before purchase.

Specs: I7 13650HX, 16GB DDR5, RTX 4060, 360hz screen

I have done everything under the sun to try and fix the issue. It is definitely a driver issue, not hardware. The only fix is to turn off integrated and switch to discrete graphics. I have updated every driver, bios, etc. I have tried all ARC drivers from Dell to standard intel from old to new. This fixes the issue temporarily but reverts back to the original issue.

What are your suggestions, yes I have turned off variable refresh and taken other steps to fix the issue. This severely limits the mobile of a laptop as I have to consistently used a 140w graphics card vs the discrete.

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October 10th, 2024 09:42

I have tried one different thing since my original post. I uninstalled the integrated driver under the monitor section of device manager. The issues have not happened for about 2 days now. My thought is it is either the monitor driver which is a generic one from Microsoft from 2006 or it is the intel arc drivers. But it is most certainly a driver issue.

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