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D6000 docking station faulty after firmware update
Attempted firmware update to D6000 dock using using USB-C port on a Windows 11 Pro laptop. Something went wrong which caused the update not to complete and as a result the D6000 dock is not working. The amber light is on all the time with the power plugged in. The firmware updater from laptop does not recognise the dock so can't do anything like reset or reattempt. By turning the power for a few seconds the white light momentarily comes on before going amber again. Not sure what the issue is, any suggestions?
alex785
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June 28th, 2024 13:17
You can try disconnecting the dock from the power and the laptop. Wait for at least 30 seconds before reconnecting. Attempt to connect the dock to a different USB-C or USB-A port on your laptop.
Ensure your laptop has the latest drivers and firmware for the dock from the manufacturer's website. Manual Reset: If the dock has a reset button, perform a manual reset by holding it for 10-15 seconds.