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64203

June 10th, 2021 07:00

4 Amber 1 white light blinking

I have dell inspiron 3558 laptop. 4 year old. Now it start blinking 4 times amber and 1 time white. Please send suggestions what to do. Thanks in advance.

10 Elder

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25.5K Posts

June 10th, 2021 07:00

That code means a bad battery.  You'll need a replacement.

https://www.parts-people.com/index.php?action=item&id=19380

Community Manager

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2.8K Posts

April 1st, 2024 16:42

The blinking pattern you’re observing on your Dell Inspiron 3558 (4 times amber followed by 1 time white) indicates a Battery Issue. Since your laptop is an older model, it’s possible that the battery has reached the end of its lifespan.

Battery Replacement: You’ll need to replace the battery. You can find compatible replacement batteries for your Dell Inspiron 3558. Here’s a link to a replacement battery that you can consider.


Battery Report Check
: Create a battery report to check the status of your current battery.

      1. Open a Command Prompt window (search for “cmd” in the Start menu).
      2. Type the following command and press Enter: powercfg /batteryreport
      3. This will generate a battery report. Locate the report file (usually saved in your user folder) and open it.
      4. Compare the Design Capacity value with the Full Charge Capacity value. For a healthy battery, these values should be nearly the same.


Temporary fix/Workaround: Hard Reset

  1. Turn off the laptop.

  2. Disconnect  the AC adapter and remove the battery or simply remove the base cover and disconnect the battery cable.

  3. Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD).

  4. Press and hold the power button for 15 to 20 seconds to drain the residual power.

  5. Connect the AC adapter and battery.

Turn on the computer.


If you still need assistance, please contact support by clicking the ‘Get Help Now’ button located at the bottom right corner of the page. The button is marked with a help icon for easy recognition as per the picture below: 

(edited)

Community Manager

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2.5K Posts

August 4th, 2023 14:00

Helpful Video:

(edited)

1 Message

January 25th, 2024 19:32

4 white lights and 1 amber light . Dell inspiron 14  2&1 touchscreen . What does it mean ?

1 Rookie

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2 Posts

April 11th, 2024 04:52

@DELL-Nat M​ What if it shows 4 amber lights with 1 white and also the screen has shut off with only capslock light turning on the PC?

1 Rookie

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2 Posts

April 11th, 2024 04:55

@DELL-Nat M​ Dell inspiron 14 3000

Community Manager

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2.8K Posts

April 11th, 2024 14:26

@Martin_Kapanga​ Hi Martin,

Could you please try a hard reset to see if the PC turns on?

Follow these steps to perform a hard reset:

  1. Turn off the laptop.

  2. Disconnect  the AC adapter and remove the battery or simply remove the base cover and disconnect the battery cable.

  3. Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD).

  4. Press and hold the power button for 15 to 20 seconds to drain the residual power.

  5. Connect the AC adapter and battery.

  6. Turn on the computer.

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