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G5000 Hard Drive
First of all, I do not know much about the inter working of PC’s & Windows. After not using my G5 5000 for 4 months, it failed to boot up to Windows 11, with a black screen but had power to mouse and keyboard. After doing a hard reset, it still did not boot to Windows, where I then entered the F12 and menu where there was an option UEFI boot to Windows Boot Manager and 2 others, Onboard NIC (IPV4 or IPV6) which I take are the M.2 SSD’s? Anyway, it did not boot from the WBM so I ran the diagnostics option where it said the Hard Drive #2 is failing, critical error. Somehow, I got it to boot to Windows after another reset and ran another diagnostic scan from Dell’s Support Assist where it failed the short DST Test. It came up that critical error, Version Build 4400.12 UEFI ROM Hard Drive 2 w/ its serial number. With this computer having 3 drives, how do I tell which one it is: Cruical_CT275MX300SSD1 or Micron 2300 NVMe 1024GB, or ST20000DM008-2FR102? Right now, the computer is booting up and running fine but I still get that message from Dell’s SA that the drive is failing. Please help with me with this. Thank you!
redxps630
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February 1st, 2024 17:58
Re: Windows Boot Manager and 2 others, Onboard NIC (IPV4 or IPV6) which I take are the M.2 SSD’s
the Windows boot manager is the boot file on your boot drive located in one of your 3 ssd. the onboard NIC is for network boot. In UEFI it does not list the name of specific bootdrive, only the Windows boot manager. that is normal.
typically drive 1 is the boot drive. so one of your other two data drive ssd is having error. typically the boot drive in Dell is set up to be the onboard NVMe ssd while the other ssds (either 2.5" or installed in PCIe adapter) are data drives. so given your three ssd info,
Cruical_CT275MX300SSD1, this is the traditional 2.5" ssd and likely of your data drive
Micron 2300 NVMe 1024GB, this is likely your onboard boot drive NVMe ssd
ST20000DM008-2FR102, this is the mechanical 2.5" hdd, which is likely your second data drive.
chances are the failing drive is the ST20000DM008-2FR102 which is mechanical. they give you error warning before complete death. In contrast, ssd before dying is known to give no warning and can just go belly up in a whiff. so i would bet the Seagate Barracuda 2.5 hdd is the one dying
(edited)
RoHe
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February 2nd, 2024 00:47
Click Start>Search>type in: Disk Management, and then click Create/Format Hard Drives... in the search results.
When that opens, it lists the installed drives in the lower panel by their disk number, along with their assigned drive letter in bold. Assuming you know the drive letter assigned to each of your 3 drives, you should be able to figure out which one is drive #2 that's reported to be failing...