Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

45859

August 6th, 2016 20:00

CD DVD ROM NOT SHOWING IN WINDOWS 10

I was recently on the support website and I entered my Desktop model number. It showed recommended Drivers to install. Will my cd rom driver appear if I install the recommended update. Thanks

TSST TS-H653G 16X DVD+/-RW SATA HH Firmware Update

4 Operator

 • 

34.2K Posts

August 8th, 2016 17:00

Hi Rdelgado1,

Probably not. Try this.

Go to device manager. Select the option to show hidden devices. Select and uninstall any DVD drives and all IDE ATA/ATAPI controllers. Reboot and everything should reinstall. 

2 Posts

August 8th, 2016 21:00

Thanks,

I was able to solve my problem.

2 Posts

October 31st, 2020 13:00

I had the same problem. I could see the drive in the BIOS but not when it booted to Windows 10. I tried everything I was reading online to fix this intermittent problem and then I figured it out myself. I was in the device manager looking at the AHCI controller for the drives. I told it to search automatically for an updated driver and was told the best driver was already installed. It was an Intel driver but not specifically for the chipset. This time I ran the update driver on the controller and choose the “Let me pick” option. I could see that there was a driver that matched my chipset. After installing that driver I have never had the drive fail to be seen by Windows again

1 Message

January 16th, 2023 19:00

I'm having the same issue hope you're still here since this maybe an old article but really could use your help

1 Rookie

 • 

1 Message

July 31st, 2024 20:01

@osprey4​ Hi engineer! After rebooting, unfortunately, the DVD drive did not show up for me. Could you please help me with that? I've tried so much and I'm exhausted!

No Events found!

Top