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November 30th, 2021 07:00

ImageAssist 11.0.0.7 error

When I start the ImageAssist program, I immediately get an error that states "System cannot connect at this time. Try again or contact the Dell Imaging help desk." If I click OK, it starts. I don't know if this is just a cosmetic error, but I wanted to report it.

Also, once I create the dynamic image, I've always just mapped the VMware virtual disk to copy the generated WIM file. I created it with Windows 11 and shutdown the VM as normal. When I attempted to map the drive, I got the error from VMware Workstation that an encrypted VM (due to Win11 and the virtual TPM device) cannot be mapped. So I had to rollback to my save point and reimage. 

All this to say that you may want to display a warning before shutdown that you can't map an encrypted drive. This would have saved me about 45 minutes of time. Not a huge loss for me, but for some, it might be catastrophic.

Thanks guys!

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