using solutions enabler to talk to symapisrv

i would like to hear if you ever figure it out ..there has got to be a way do it because Symmetrix management console uses symapisrv to connect to a box with SE installed and runs the commands. I have also used psexec to run symcli commands on remote boxes, i have not tried running symconfigure or anything of that nature, but simple sympd list, symdev list ..etc work ok.

I think that whithout the symapi logs it's impossible to even figure out what's going on .. sboss did you already opened a service request ??

I understand this. A few command will need direct access to the gatekeepers. rock on. I would like to run and collect data from my laptop or run command to check "the state of the world" when we have issues without having to login to specific boxes.



I have not opened a case with the SAC. I was going to see someone had an answer first. This is not production impacting and level 1 is going to be confused about my request. Per your suggestion I will open a case up this morning.

I will let you know what they say.

scott

A lot of commands DO work .. symconfigure is the main exception since you need an accessible gatekeeper (AFAIK) to run it successfully.

great ..please let us know what they say. i am in a similar situation, i ended up loading cygwin ssh server o my ecc box so that i can do my symcli stuff from my workstation without actually logging in to my ecc server.

Scott before reaching the SAC and Sev 1 there are more options .. I don't know what you can do but usually we -in Italy- open a SR via Powerlink or via a toll-free number ..

The SAC comes in when you have the customer on the knees whithout data access on the production systems .. .. And as you noted, this isn't your case