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November 23rd, 2007 06:00

error "The base daemon is not running" after new install of SE 6.4.2.3

Hi,

i've installed SE 6.4.2.3 (uninstalling 6.4.1 and installing 6.4.2.3 because of stor* daemons that did not want to stop), and after install, here are the error message i got:

[root@hpxjy080/var/symapi/log]>symcfg discover

This operation may take up to a few minutes. Please be patient...

The base daemon is not running

[root@hpxjy080/var/symapi/log]>ps -ef | grep stor
root 1430 0 0 Jul 18 ? 0:01 dmprestored
root 25611 1 0 15:24:47 ? 0:00 storsrvd start -name storsrvd
root 26499 28998 1 15:33:33 pts/2 0:00 grep stor
[root@hpxjy080/var/symapi/log]>stordaemon start storapid

Unable to start daemon storapid (storapid)
[PDS/Daemon] Unable to locate daemon executable

36 Posts

November 23rd, 2007 06:00

it seems that the daemon is not installed, how is this possible, i install all the distribution ???

[root@hpxjy080/var/symapi/log]>stordaemon list -all

Available Daemons ('
  • ': Currently Running, '[NI]': Not Installed):

    storapid [NI] EMC Solutions Enabler Base Daemon
    storgnsd [NI] EMC Solutions Enabler GNS Daemon
    storrdfd [NI] EMC Solutions Enabler RDF Daemon
    storevntd [NI] EMC Solutions Enabler Event Daemon
    storwatchd [NI] EMC Solutions Enabler Watchdog Daemon
    storsrmd [NI] EMC Solutions Enabler SRM Daemon

    stororad [NI] EMC Solutions Enabler SRM Oracle Daemon
    storora64d [NI] EMC Solutions Enabler SRM Oracle Daemon, 64-bit
    storudbd [NI] EMC Solutions Enabler SRM UDB Daemon
    storudb64d [NI] EMC Solutions Enabler SRM UDB Daemon, 64-bit
    storifmxd [NI] EMC Solutions Enabler SRM Informix Daemon
    storifmx64d [NI] EMC Solutions Enabler SRM Informix Daemon, 64 bit
    storsybs12d [NI] EMC Solutions Enabler SRM Sybase 12 Daemon
    storsybs12.5d [NI] EMC Solutions Enabler SRM Sybase 12.5 Daemon
    storsybs12.5_64d [NI] EMC Solutions Enabler SRM Sybase 12.5 Daemon, 64-bit
    storstpd [NI] EMC Solutions Enabler STP Daemon
  • storsrvd EMC Solutions Enabler SYMAPI Server Daemon

2 Intern

 • 

2.8K Posts

November 24th, 2007 09:00

root@hpxjy080/var/symapi/log]>stordaemon start
storapid

Unable to start daemon storapid (storapid)
[PDS/Daemon] Unable to locate daemon executable


I think this is the fingerprint of the problem .. The installation -for some reason- was not able to copy all the executables at their place .. Try to uninstall Solution Enabler ..remove /var/symapi /usr/symapi and (maybe) /opt/symapi .. Reinstall and look carefull the messages during the install.

Let us know if it works.

36 Posts

December 5th, 2007 05:00

after uninstall of older version / install of the new one, everything was ok

2 Intern

 • 

2.8K Posts

December 5th, 2007 05:00

So we can considere the thread as "answered" ?? :-)

1 Message

June 15th, 2011 13:00

Fixed after reinstalled the solutions enabler.

Thanks.

2 Posts

August 13th, 2014 23:00

I have the same problem with Solution enabler .I have uninstalled the previous SE and reinstalled it but problem still remain the same.


419 Posts

August 25th, 2014 03:00

Tariqul,

this is a very old thread on SE 6.4.3, I guess you are running a newer version of SE in the 7.x family.  The lowest currently supported is 7.3.

It may be the daemon_options file on your system has been modified at some stage.  I'd suggest copying renaming readme.daemon_options to daemon_option in your config directory then try to start  if this doesn't work run grab and open SR with support to have a look

2 Posts

July 15th, 2015 03:00

Dear scytarzynski,

The same issue happened to me while upgrading from SE 7.6 to SE 8.0.1 on HP-UX 11.23 OS.

Note that this issue was encountered only on HP-UX OS as we had an upgrade on Redhat Linux systems and it was fine.

Diagnostics:

# symcfg discover

This operation may take up to a few minutes. Please be patient...

Problem encountered while communicating with the base daemon

I tried uninstalling both versions and reinstalling SE 8.0.1 however it still didn't resolve the issue.

Resolution:

Make sure the storsrvd daemon is up and try again, symcfg discover should work then.

# stordaemon start storsrvd

Please let me know if this solved the issue.

Best regards,

Ahmed Gad

2 Posts

July 15th, 2015 06:00

Dear Tariqul,

The same issue happened to me while upgrading from SE 7.6 to SE 8.0.1 on HP-UX 11.23 OS.

Note that this issue was encountered only on HP-UX OS as we had an upgrade on Redhat Linux systems and it was fine.

Diagnostics:

# symcfg discover

This operation may take up to a few minutes. Please be patient...

Problem encountered while communicating with the base daemon

I tried uninstalling both versions and reinstalling SE 8.0.1 however it still didn't resolve the issue.

Resolution:

Make sure the storsrvd daemon is up and try again, symcfg discover should work then.

# stordaemon start storsrvd

Please let me know if this solved the issue.

Best regards,

Ahmed Gad

12 Posts

August 26th, 2015 07:00

stordaemon list -all

Available Daemons  ('

  • ': Currently Running, '[NI]': Not Installed):
  • storapid              EMC Solutions Enabler Base Daemon
  • storgnsd              EMC Solutions Enabler GNS Daemon

    storrdfd              EMC Solutions Enabler RDF Daemon

    storevntd             EMC Solutions Enabler Event Daemon

  • storwatchd            EMC Solutions Enabler Watchdog Daemon
  • storsrmd              EMC Solutions Enabler SRM Daemon

    stororad         [NI] EMC Solutions Enabler SRM Oracle Daemon

    storora64d            EMC Solutions Enabler SRM Oracle Daemon, 64-bit

    storudbd         [NI] EMC Solutions Enabler SRM UDB Daemon

    storifmxd        [NI] EMC Solutions Enabler SRM Informix Daemon

    storifmx64d      [NI] EMC Solutions Enabler SRM Informix Daemon, 64 bit

    storsybs12d      [NI] EMC Solutions Enabler SRM Sybase 12 Daemon

    storsybs12.5d    [NI] EMC Solutions Enabler SRM Sybase 12.5 Daemon

    storsybs15d      [NI] EMC Solutions Enabler SRM Sybase 15 Daemon, 32-bit

    storsybs15_64d   [NI] EMC Solutions Enabler SRM Sybase 15 Daemon, 64-bit

    storstpd              EMC Solutions Enabler STP Daemon

    storsrvd              EMC Solutions Enabler SYMAPI Server Daemon

    Check the storapid process running

    peplap01109:~ # ps -ef | grep -i storapid

    root 27432 55250  0 15:04 pts/2    00:00:00 grep -i storapid

    root 46633     1  0 Aug15 ?        00:09:12 storapid start -name storapid

    peplap01109:~ #

    To shutdown the storapid daemon via software:

    #/usr/symcli/storbin/stordaemon shutdown storapid

    storapid Told to shutdown
    Waiting for daemon(s) to shutdown. This may take several seconds.

    If the above command fails you can also do kill -9 on PID from your 'ps
    -ef' output to kill the daemon process.


    Restart The Daemon and verify that it has started again:

    #/usr/symcli/storbin/stordaemon start storapid

    Waiting for daemon to start. This may take several seconds.

    # ps -ef | grep storapid
    root 27546 24038 1 12:30:48 pts/0 0:00 grep storapid
    root 31114 1 0 12:29:55 - 0:00 storapid start –name storapid

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