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July 22nd, 2024 10:09

Serivce history of my laptops

hi,

i manage a lot of laptop, and i want to know the history of time for each laptop that has been repaired or serviced, where can i find the data ?

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25.3K Posts

July 22nd, 2024 11:00

Dell.com/support.  Enter service tag and look at the support history.

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July 23rd, 2024 01:43

@ejn63​ 

i've already try it, but there's none like support history

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25.3K Posts

July 23rd, 2024 01:59

Look under Service events.

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July 23rd, 2024 02:34

@ejn63​ i can't find it either

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25.3K Posts

July 23rd, 2024 10:55

There won't be an entry there unless the system has had a warranty service arranged with Dell.

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July 24th, 2024 03:12

@ejn63

Previously I had made repairs by submitting a warranty claim and got the email form dell like this 

                         <Private data removed from public view. DELL-Admin>

and this is the service tag i use for example in searching the support histoy

(edited)

No Events found!

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